How points are recorded
Each completed session is recorded under the reward rules in force when it started. The rule version is shown next to every entry.
Point states
- Pending: recorded, still in its hold period, and may be reversed.
- Available: the hold period is over.
- Reversed: removed after review or a partner clawback, with the reason shown.
Hold periods
Sessions: [SESSION HOLD]. Surveys, offers and trials: 7, 30 or 45 days, because partners can reverse them.
No cash value
Points are a record of activity, not property. They cannot be sold, transferred, exchanged or redeemed for money.